ISO 9001:2008 Registered Quality System

Sierra Monitor and FieldServer Technologies' quality system has been ISO 9001 registered since 1995 and we are now ISO 9001 registered. ISO-9000:2008 is a set of international standards for both quality management and quality assurance that has been adopted by over 90 countries worldwide.

SMC Quality Policy
Your Highest Expectation Is Ours

FieldServer Technologies ISO Certificate

It is our policy to:

• provide products that fulfill customer and regulatory needs.
• seek continual improvement.
• ensure that the continual improvement actions enhance customer satisfaction.
• manage and improve interaction between internal teams with the aim of achieving our goals more effectively and efficiently.

Our Quality Objectives

• SMC captures customer inputs. The inputs will be at levels acceptable to the Management Review Board.
• Process Performance and Product Conformity will be at levels acceptable to the Management Review Board.
• Audits will be completed in a manner that is appropriate for the activities taking place. Audit action items are addressed in a time horizon appropriate to the importance of the items.
• Each organizational group strives for continual improvement, as evidenced by the appropriate corrective action process for that group.
• To facilitate open communication regarding changes that could affect the SMC QMS, addressing issues when appropriate.
• To facilitate open communication regarding the assessment of our QMS's continued suitability, adequacy, and effectiveness, with special consideration given to appropriateness of our Quality Policy and Quality Objectives.